Where can the written report be filed if reporting to DCFS?

• A. Directly on the DCFS website.
• B. Mail to DCFS headquarters.
• C. Fax to the DCFS office.
• D. Email to the hotline.

Answer: (A)

Submitting the written report through the DCFS website is the official method. After you make the initial report by phone, the written follow-up must be entered online so it is time-stamped, securely stored, and automatically routed to the correct intake unit for processing. This online portal provides the complete fields needed to capture all required information and ensures a reliable, trackable record. Mail, fax, or email are not the standard channels for the written report and can lead to delays or incomplete documentation, which is why the online submission is the correct and preferred path.